User documentation

BI user documentation: why not build a WIKI?

by Arwold Koelewijn on February 20, 2011

As for every application, relevant and up to date user documentation is essential to support the users. For a Business intelligence application it is even more important, since a lot of user, i.e. management users, are not using this daily. And proper user documentation helps to prevent discussions about the definition of Key Performance Indicators, […]